Privacy Policy

Last updated: March 2026

This Privacy Policy describes how Round.so ("we", "our", or "us") collects, uses, and shares information when you use our website builder platform, our marketing website, and related services (the "Services").

Information We Collect

Information You Provide

We collect information you provide when you:

Create an account or sign in
Create or edit a micro-site (business name, contact details, services, hours, content, and settings)
Submit a contact or lead form on our marketing site or on a micro-site built with Round.so
Contact us for support or feedback
Subscribe to a paid plan or add-on (billing details are processed by our payment provider)

This may include your name, email address, phone number, organization name, website content, and similar information you choose to provide.

Information We Collect Automatically

When you use our Services, we may automatically collect:

Log data: Browser type, access times, pages viewed, IP address, and similar technical data
Device information: Device type, operating system, and identifiers where relevant
Cookies and similar technologies: As described in our Cookie Policy, we use cookies and similar technologies for authentication, preferences, and to operate the Services

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Services (including hosting and displaying your micro-sites)
Process sign-ups, subscriptions, and payments
Store and display content you add to your micro-sites (including contact form submissions and lead data)
Send you service-related notices, updates, and support messages
Respond to your requests and communicate with you
Monitor usage, troubleshoot issues, and enforce our terms (including detecting and addressing spam, fraud, abuse, and illegal or prohibited activity described in our Terms of Service)
Comply with legal obligations and protect our rights and the safety of users and the public

We may share information:

With service providers that help us operate the Services (e.g. hosting, analytics, payment processing), under strict confidentiality and data-processing terms
When required by law or to protect our rights, safety, or property
With your consent or at your direction (e.g. when you make your micro-site or profile information public)

We do not sell your personal information.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. We may retain certain data after account closure to comply with legal obligations, resolve disputes, and enforce our agreements. Lead and contact form data stored in your dashboard is retained according to your use of the Services.

Your Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal information
Correct inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Data portability

To exercise these rights, contact us via the contact page on our website. You may also have the right to lodge a complaint with a supervisory authority.

Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. No method of transmission or storage is completely secure; we encourage you to use a strong password and keep your account credentials safe.

Children

Our Services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us via the contact page on our website.